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How do I use the Geviti Support Hub?

How to send messages in the app using our Support Hub.

Updated over a month ago

If you'd like to send a message in the Geviti app, you can do so in the Support Hub. Here's how it works:

  • Open the Support tab in your Geviti app

  • Tap the "+" button in the bottom right corner

  • Select your inquiry type from the menu (or choose "Something Else")

  • Start messaging your care team

From there, your care coordinator will respond to your initial message within one business day. If needed, they'll pull your Longevity Specialist or Longevity Clinician into the chat to help answer any questions.

Please be mindful of our business hours: M-F 9am-5pm Arizona time. All messages will be responded to within one business day.

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